Research Launch: User Perceptions of Trust and Privacy on the Internet

DAI’s Center for Digital Acceleration cordially invites you to an online event on findings from our latest Cybersecurity Frontier Insights research into user perceptions of trust and privacy in India and Ghana. We’ll be discussing these findings with a diverse panel of distinguished speakers from A4AI, USAID, FCDO, GSMA, and the Ghana Chamber of Telecommunications.

In low income-countries around the world, the digital divide continues to separate those who have access to transformative digital tools from those who do not. As efforts to bridge this divide succeed and more people come online, we’re seeing the number, variety, and severity of digital risks rise along with them. These risks sow the seeds of distrust in the digitally enabled tools and services on which so many rely.

But trust underpins digital adoption. A decline in trust poses a stark challenge to national governments, international donors, and private companies seeking to promote digital inclusion. If digital distrust erodes confidence to the point that the unconnected or newly connected are deterred from using the internet, the digital divide will grow and more people will be left behind at the very time our economies are becoming more digitized. This gap will disproportionately affect more vulnerable populations in emerging markets, such as women and girls. Supply side solutions such as technology patches, system updates, and authentication procedures only go so far: what is missing is understanding of how users in emerging markets understand and deal with privacy online.

To learn more, DAI interviewed urban youth in Accra, Ghana and Chennai and Delhi, India about the issue. DAI hopes to advance the conversation beyond supply-side solutions to encompass demand-side insights that deepen our understanding of whether and why users trust—or don’t trust—the digital information and platforms they encounter, and what tactics they use to protect themselves online.

Join us to learn more about our findings. We’ll discuss how stakeholders can support users around the world to stay safe and secure online and to maintain and build trust in digital tools.

Africa Time Zone:

Date: October 20 2020 Time: 16:00 UTC/GMT / 12:00 EST UTC - 4

Speakers: Eleanor Sarpong, Deputy Director & Policy Lead, A4AI Meghan Lefeber, Senior Economic and Private Capital Advisor, USAID Derek B Laryea, Head of Research and Communications, Ghana Chamber of Telecommunications Krista Baptista, Senior Director, Julia Burchell, Senior Consultant, and Galia Nurko, Digital Specialist, all at the DAI Center for Digital Acceleration

Asia Time Zone:

Date: October 21 2020 Time: 11:00 UTC / 12:00 BST / 16:30 IST (UTC + 5:30)\

Speakers:
Andrew Toft, Senior Digital Adviser, Foreign, Commonwealth & Development Office Rahul Shah, Mobile for Development Director, APAC, GSMA Sara Chamberlain, Digital Director, BBC Media Action

Krista Baptista, Senior Director & Julia Burchell, Senior Consultant, both at the DAI Center for Digital Acceleration; Alexandra Tyers-Chowdhury, Independent Consultant

Africa Time Zone:

Asia Time Zone:

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